Shipping Policy

We offer fast and reliable delivery to customers across North America and most international regions. Please review the following details before placing your order.

 

Order Processing Time

Orders are processed within 1–2 business days. Prescription lenses and custom orders may require an additional 3–5 business days before shipping.

 

Shipping Options

1. Standard Shipping: Estimated delivery in 14–18 business days

2. Advanced Shipping: Estimated delivery in 7–14 business days

3. Business Express: Estimated delivery in 5–9 business days

Delivery times may vary depending on location, customs, and carrier performance.

 

Shipping Fees

Shipping costs are calculated at checkout based on your address and chosen method. Free shipping promotions may be offered at times.

 

Tracking Information

A shipping confirmation email with tracking details will be sent once your order has been dispatched. Customers can track orders via the provided link.

 

International Duties and Taxes

International customers are responsible for any customs duties, VAT, or import taxes applied by their country. We do not control these fees.

 

Lost or Damaged Shipments

If your order is lost or arrives damaged, please contact us within 7 days of delivery. We will investigate the issue and arrange a replacement or refund as appropriate.

For packages marked as delivered but not received, please check with neighbors or your local post office before contacting us.

 

Shipping Time Notice

The shipping time will be affected by public holidays, destination countries, bad weather and international couriers. We appreciate your understanding.